COVID-19 Procedure

The CMTO recommends all clients wear a mask while in the clinic & are encouraged to wear one during their treatment. A disposable or reusable mask is acceptable. If you do not have one, we will provide you one upon arrival. Please arrive at your appointment time. It is mandatory that you have completed  our Intake forms prior to your treatment. If this is not complete we cannot treat you. If this is not completed prior to your appointment you may be turned away OR this will cut into your treatment time. Our waiting room is currently standing room only. It is CLOSED to guests and is for by appointment client's only.

UPON ARRIVAL
-Arrive at the time of your scheduled appointment - No earlier

-Masks are mandatory

-Sanitize upon entry

-Keeping 2m apart at all time from other clients, wait in the lobby
-Temperature Check

-Screening procedure


ONCE IN TREATMENT ROOM
-Discuss treatment goals & plan
-Place your clothes in the sanitized bin & securely close the bin using the lid provided
-Relax & enjoy your appointment, the hardest part is over

POST TREATMENT
-Remove clothing from the bin & re-dress
-Open your treatment room door to allow your therapist access to the treatment room
-Therapist will provide any home care that was spoken about in the treatment
-Payment will be made electronically using tap or e-transfer

We understand that the process requires many steps to be followed & we ask you for your understanding & patience. It is our duty as Health Care Practitioner's to keep our work environment safe, clean & healthy for you to relax in

Thank you,

 

Knots Family