Our Family

We're a close team that resembles a family. We're known for our friendliness, welcoming energy and positivity. Our therapists and practitioner's are passionate about always putting your health and wellness as top priority. You will be cared for from the moment you walk through the door until the time you leave. We strive for your experience to be as personalized as possible regardless of if this is your first experience with massage and acupuncture or if you're a returning client.

Taylor Dirstein

Owner & RMT

Taylor is the Owner of Knots RMT and has been practicing as an RMT for 8 years. Taylor’s passion for health and wellness lead her to become an RMT. Her love for athletics, relaxation and the human body has always been of high interest. Taylor established Knots in 2014 with the dream of serving her community in the health and wellness industry. Her mission is to provide a positive and personal experience to everyone who walks through the doors. Her vision is to educate the public on what registered massage therapy can provide for you when utilized properly. Taylor believes that the routine motions, past injuries and high levels of stress are what cause us to be in the greatest amount of pain. She believes that healing is all about finding a healthy balance. In treating your body to a therapeutic or relaxation massage, her treatments are focused on providing you with ultimate relaxation while providing firm and effective therapeutic techniques when necessary. Taylor believes that you received the absolute best physical relief when treating your body with relaxation and therapeutic techniques.

Michelle Baker


Since 2015, when Michelle graduated from the Canadian College of Massage and Hydrotherapy, she has striven to provide the very best of massage therapy through assessments, education and self/home care. Michelle has a variety of experience – from general relaxation massage to treating sciatic-like pain, low back pain, muscle tension and injuries. Other than prevention, Michelle focuses on stress relief among corporate clients. Her passion is to engage more people in leading a non-sedentary lifestyle, especially in the corporate world.

Michelle’s love for anything that decreases pain and increases relaxation and a worry-free life has brought her to the path of massage therapy. She will be glad to listen to your concerns and treat accordingly within your level of tolerance.

Eric Vander Heide


Eric Vander Heide, Registered Massage Therapist graduated with honours from the Medix College of Healthcare in Kitchener-Waterloo in May 2014. Eric is trained in the use of Swedish Massage techniques as well as complementary techniques such as frictions, fascial work, and trigger point therapy. Eric is always seeking to broaden his skill set for treatments to keep up with the ever changing world.

Samantha Osier


Samantha has been practicing as a Registered Massage Therapist (RMT) for 8 years. She has worked in various settings since graduating from the Canadian College of Massage & Hydrotherapy in Cambridge (2011). After graduation she was working in a spa setting which has given her the ability to give wonderful relaxation massages. She has spent most of her career working in clinical settings along side other health professionals such as chiropractors, physiotherapists & naturopaths. Samantha has gained a lot of knowledge personally & professionally during her time at those clinics. She believes health should come first and that massage will help her clients both physically and mentally. Samantha is also certified in Indie Head Massage, Acupressure & Cupping.

Carol Culhane


Carol graduated from Sutherland Chan in Toronto in 2016, but her passion for professional bodywork began in 2001 as a shiatsu therapist (acupressure or Japanese massage). Her holistic approach encompasses both shiatsu and massage therapy techniques.
Carol’s experience includes neck and back pain, practical self-care, stress reduction, headache, pregnancy massage, assessment, and injury rehabilitation. Her experience helps clients reduce pain and increase movement in ‘stuck’ areas.
Carol’s other skills include good communication, a healthy sense of humour, and an appreciation of massage treatments as a mini vacation from our often hectic lives. While she has the capacity to engage deep tissue it is coupled with the understanding today may not be the right day to release that painful trigger point in your upper back.

Jacquelyn (Sapphira) Waltbauer


Sapphira has been working in the health and wellness field for over a decade.She comes to us with a 5 year background of working with those who suffer from chronic progressive conditions such as Alzheimer’s, Dementia, Parkinson’s and Multiple Sclerosis. Sapphira Graduated from the Canadian College of Massage and Hydrotherapy and recently became registered with the CMTO in 2018, Sapphira was introduced to massage therapy after suffering an athletic injury and was motivated and inspired to help others who suffer from pain and physical dysfunction in their daily lives. Sapphira has a strong belief in a holistic way of healing and believes that healing encompasses not only the physical but the emotional and mental aspect of our health as well. Her mission is to facilitate healing by working one on one with clients to provide you with an individualized treatment plan that focuses directly on your needs. Sapphira is trained in the use of general swedish massage techiniques including; trigger point therapy, fascial work, joint mobilization and remedial exercise to promote healing and recovery. Sapphira looks forward to furthering her education in the future with the goal to offer multiple different modalities to her clients.

Josh Devins


Josh Devins graduated in 2017 from Mount Royal University in Alberta. He is excited to gain more knowledge and experience to work towards developing a specialty. He is trained in swedish massage techniques, fascial work, and trigger points. As a health care provider, he has a passion to help clients be their best selves and enjoy their lives to the fullest.

Cassandra Simpson


My goal as a therapist is to guide each client on their path to where they are feeling as healthy, strong, and as comfortable as possible in their daily lives. By focusing on each individuals’ specific needs, I hope to assist each client to gain and maintain a healthier self and achieve their goals.

I have experience working in clinical settings, spas, clients’ homes, retirement home/long-term care and for charity, sporting and office events. I have had the pleasure to work with clients of all ages and at all levels of health and mobility.

Ashley Swartz


As a Registered Massage Therapist, Ashley strives to provide her clients with effective and quality care, using relaxation and clinical massage therapy techniques. Ashley uses a variety of Swedish Massage techniques and advanced techniques such as; trigger point therapy and myofascial release therapy.

Her wish for all of her clients is to allow her clients to leave their treatment feeling better physically, and emotionally. I also wish to improve upon my practical and clinical skills and to meet each client’s individual needs.